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19405 Emerald Square, Suite 1100
Hagerstown, MD 21742
Mon - Thur 8:30am - 5pm
(301) 745-4820

Voted #1 Hearing Care in Hagerstown

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Patient Testimonials

Check out what these happy patients have to say about their hearing!

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Trouble with Resound App?

After downloading iOS 13 and the latest app updates, patients have reported issues with Apple device connectivity and app functionality. Resound created a ReSound app tips webpage dedicated to helping patients resolve some of the common issues they may be experiencing.

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Roger Pen

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Roger Table Mic II

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Roger Select

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Updated Resound App

  New Pairing Process for iOS 13 Yesterday, Apple® released iOS 13.1. We are currently testing the compatibility of iOS 13.1 and ReSound hearing devices and will update when we have confirmed compatibility. For patients that have updated their Apple device to iOS 13 or 13.1, there is an updated pairing process to find and select their devices. iOS 13 pairing flow:Settings → Accessibility → Hearing → Hearing Devices Previous iOS pairing flow:Settings → General → Accessibility → MFi Hearing Aids

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New GnResound App

For all of you that have Resound hearing aids and use the Smart App, you will have to Download the new App and re-connect your hearing aids. If you need help doing this, call the office and schedule an appointment with us!  

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My Phonak App

For all of you Phonak App users out there, there is a BRAND NEW Phonak App!   This app can be used as a Remote Control for your hearing aids and allows you to keep a Hearing Journal. If you have the old app you must first delete the old app.  Unpair/Forget your hearing aid from your phone. Download the new App and then repair and connect via Bluetooth. You can download the app here:

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New Apple Products

Apple® announced the upcoming release of iOS 13, iPhone® 11, iPhone 11 Pro, iPhone 11 Pro Max and Apple Watch® Series 5. ReSound will verify compatibility of ReSound hearing aids with the new Apple products and with iOS 13 after they are released to the public.   We recommend refraining from installing the new operating system and purchasing a new Apple product until ReSound has completed testing. They will send an email to us confirming compatibility and we will advise accordingly.

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